Answers to Common Questions
We hope the following answers to some of the questions we commonly encounter are helpful to you. If you still have questions, feel free to contact us and we’ll be happy to help.
Shipping and Delivery Questions
Your order will be shipped via Ireland's postal service, An Post, by registered Mail, within 1-2 working days of receipt of payment unless otherwise agreed*. Multiple orders may take longer as urns are made to order.
Collection may be required where duties are payable. Shipping time varies by destination. Our delivery estimates per zone are as follows:
- Shipping within Ireland: allow 1-2 days from dispatch.
- Shipping to United Kingdom and Mainland Europe: allow 2-4 days from dispatch.
- Shipping to USA and Rest of World: allow 6-9 days from dispatch.
Once your order has been dispatched you will be sent an order tracking email, this will allow you to go to the carrier website to track your order.
*Exceptions apply - Please allow extra days for Irish national holidays and weekends.
- Ireland: €10
- United Kingdom and Mainland Europe: €20
- USA & Rest of World: €30